Update Wednesday 24th March, 4.30 pm
To keep our teams and community safe and to comply with NZ government directives as a non-essential business. We are closing our distribution center from TODAY, Wednesday 25th
All orders will now be PRE ORDERS (& 25% off)
The order process is still the same however your orders will only be shipped out once we resume trading again. How long this will take, we do not know. All we can do is follow the governments directives and let you know as soon as we have any updates or more information.
We understand this is disappointing, so we want to help brighten the situation by offering you 25% off when you pre order. This helps both you, and us. We believe it is important to stand together and support each other as a community in these worrying times. The 25% off is on full priced items only.
What if I recently ordered?
If your order has not already been shipped out, we will offer you either a full refund, or for your order to be shipped out later when we are trading again. If you decide to have your order shipped later, we will refund you 25% off your order. We will be in contact with customers who's orders have not been shipped out yet.
What if I want to cancel or change my order?
We understand there is a lot of uncertainty around these times. We want to do our best to support you, and this means offering refunds or changes to your orders if needed. But we ask you to please be understanding that we are all working from different locations, and any changes to orders are not simple for us. So please think twice before making amendments to your orders, we appreciate it, thank you.
Take care, look after yourselves and loved ones