Shipping & Delivery
1 to 3 business days within main metro areas in New Zealand. Please note that rural addresses can occasionally take an extra 2-3 days for delivery.
Please note there may be delays on your parcels due to the high volumes of freight currently in the courier networks.
Auckland Click & Collect
Click and Collect
Step One: Order online as usual
Step Two: Select Click and Collect as a delivery method
Step Three: Wait until you get an email/text saying that your order is ready for collection. This is generated when we pack your order. Please do not come to collect before this, as your order will not be ready. Most of the time, orders before 2pm will be ready the next day
Step Four: Park at the Brolly Sheet guest carpark or if full stop outside the warehouse door
Step Five: Head to our warehouse with your order confirmation to collect your items-
- Please wear a mask
- Please sign in using your Covid Tracer app or sign our log book
- Please bring ID
Step Six: Pick Up is available; Monday- Friday between 11am-4pm
We are located at 19B Orbit Drive, Rosedale.Please note our store is temporarily closed and is only open for click and collects through our warehouse entrance. Please phone our customer service team on 0800 276 559 for product enquiries.
We use NZ Post and a signature is required. If you are not home they will leave a card for you to organise a redelivery time.
Delivery to a Post Office Box
Your parcel will be delivered to a Post Office Box with Non-Expedited delivery only.
Tracking courier items
You will receive a tracking number in your shipping confirmation email which you can use to track your order at www.nzpost.co.nz
Rest of World
If you are located outside of New Zealand please select from one of our international sites below.
Australia - www.brollysheets.com.au
United Kingdom - www.brollysheets.co.uk
Independently You (special needs and cerebral palsy) www.IndependentlyYou.co.nz